Customer Connection Center

Freestore Foodbank is here to help our neighbors in their time of need. We understand the hardships they are facing. First step is visiting our Customer Connection Center located at 112 E. Liberty Street in Over-the-Rhine.


Our staff is available between 8:00 a.m. to 3:00 p.m. Monday through Friday*.

Please note that our Customer Connection Center will be open the last two Saturdays of every month from 10:00 a.m. to 1:00 p.m. starting on Saturday, March 24 and running through Saturday, August 25*.

When customers visit our Customer Connection Center, a Freestore Foodbank employee meets with them one-on-one to understand what is happening in their lives and the best ways that we can help. We offer a variety of programs and services:

Free Store Food Bank

Customer Connection Center

Additionally, we provide referrals to partner agencies that can assist customers with housing, clothing, money management and job assistance to ensure that all needs are met. If you have questions, please give us a call us at (513) 241-1064.

*The Food Room is closed the first Friday of every month.