For those needing assistance with medical or work related transportation, we offer assistance. At our Customer Connection Center located at 112 E. Liberty Street in Over-the-Rhine, Cincinnati, we can provide bus passes to help families attend doctor’s appointments, search for employment or travel to a new job for the first two weeks. Bus passes with transfers, including Ohio and Kentucky, are made available with proof of appointment, employment or interview.

Freestore Foodbank is here to help our tristate neighbors in need. We understand the hardships that many local families are facing. From maintaining stable housing, to having food on the table, or preventing the electricity from being shut off – these worries are real, and we can help. If you or someone you know is in need of assistance, call us at 513-241-1064 or visit

The social services department provides assistance with services including:

  • Food
  • Health and hygiene products
  • Infant care products
  • Household items
  • Transportation assistance
  • Birth certificate and ID replacement
  • Summer fans

The Freestore Foodbank staff can also make referrals to other social services agencies for customers dealing with homelessness, disabilities, mental illness, substance abuse and domestic violence.